Customer Service Coordinator (Inbound- contact center environment) #4535
Indexed description
GRAIL Customer Service Coordinator (Inbound- contact center environment) #4535 An Hour AgoSaved Hybrid 2 Locations 20-25 Hourly Junior 20-25 Hourly JuniorArtificial Intelligence • Big Data • Healthtech • Machine Learning • Software • BiotechHandle inbound calls, emails, and chats to resolve routine-to-moderately complex customer issues; process account and order requests; document interactions in CRM; escalate high-impact cases; meet service metrics and contribute feedback for process improvements.Top Skills: CRMCustomer Service SoftwareGoogle WorkspaceMS OfficeTelephone HeadsetTicketing Systems
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