Technical Support Specialist
Indexed description
tastytrade/ tastylive/ tastyfx/ tastycrypto Technical Support Specialist 7 Hours AgoSaved Easy Apply Hybrid Chicago, IL, USA Easy Apply 55K-65K Annually Junior 55K-65K Annually JuniorFintech • News + Entertainment • Software • Financial ServicesProvide frontline technical support for trading platform users across desktop, web, and mobile. Diagnose hardware, OS, networking, and connectivity issues; assist with installations and setups; document interactions and bugs in Salesforce and JIRA; escalate complex issues to Engineering; test updates in staging; and educate users on platform navigation and configuration.Top Skills: ChromeConfluenceDeveloper ToolsEdgeFirefoxJIRAMicrosoft 365Remote Support ToolsSafariSalesforceSlackVpn
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search