Flywire
Builtin · Indexed 2026-06-17
Payment Experience Associate (Spanish or Portuguese Speaker)
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Indexed description
Flywire Payment Experience Associate (Spanish or Portuguese Speaker) 5 Hours AgoSaved Hybrid Boston, MA, USA 40K-52K Annually Mid level 40K-52K Annually Mid levelFintech • Payments • SoftwareFirst point of contact for payers, troubleshooting complex payment issues across channels (phone, chat, email, messaging). Provide empathetic, culturally aware support, perform proactive outreach, handle escalations, document and report payer feedback, collaborate cross-functionally, train and mentor junior associates, and adapt to changing processes while improving payment experience.Top Skills: WechatWhatsapp
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