Justworks
Builtin · Indexed 2026-06-17
Scaled Customer Success Manager
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Indexed description
Justworks Scaled Customer Success Manager YesterdaySaved Easy Apply Hybrid New York, NY, USA Easy Apply 36-43 Annually Mid level 36-43 Annually Mid levelHR Tech • Payments • Professional Services • SoftwareManage proactive, one-to-many engagement for non-managed customers to drive retention, satisfaction, and expansion. Lead renewal and discount negotiations, run business reviews, identify upsell opportunities, translate complex HR/insurance topics, and partner cross-functionally to surface risks and improve retention.Top Skills: Google SuiteJIRAMS OfficeTalkdeskZendesk
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