Topline Pro
Builtin · Indexed 2026-08-07
Customer Support Team Manager
Continue to application
Add your email once, then Caio opens the original posting.
Indexed description
Topline Pro Customer Support Team Manager Reposted YesterdaySaved In-Office Brooklyn, NY, USA 110K-140K Annually Senior level 110K-140K Annually Senior levelArtificial IntelligenceLead and scale daily customer support operations, manage queues/SLAs/escalations, track and report core metrics, run planning cadences, recruit/coach team members, collaborate cross-functionally to remove blockers, and hands-on jump into support to model standards and improve processes and tooling.Top Skills: DnsIntercomMacrosQa FrameworksZendesk
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search
Want help applying to roles like this?
Search Caio for free. If repetitive applications get heavy, Managed Job Search adds supervised execution for $99/month.
View Managed Job Search
