Customer Service Coordinator (Inbound- call center environment) #4849
Indexed description
GRAIL Customer Service Coordinator (Inbound- call center environment) #4849 YesterdaySaved Hybrid 2 Locations 20-25 Hourly Junior 20-25 Hourly JuniorArtificial Intelligence • Big Data • Healthtech • Machine Learning • Software • BiotechHandle inbound calls, emails, and chats to resolve routine to moderately complex customer inquiries; process account and order changes; document interactions in CRM; escalate high-impact issues; meet service metrics and contribute feedback for process improvements.Top Skills: Crm SoftwareCustomer Service SoftwareMS OfficeTicketing Systems
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