Customer Service Coordinator V (Inbound- call center environment) #4845
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GRAIL Customer Service Coordinator V (Inbound- call center environment) #4845 YesterdaySaved Hybrid Durham, NC, USA 39-47 Hourly Senior level 39-47 Hourly Senior levelArtificial Intelligence • Big Data • Healthtech • Machine Learning • Software • BiotechProvide senior-level inbound customer service support in a call center environment, resolve complex escalations, coach staff, update procedures, monitor performance, collaborate cross-functionally, and support projects to improve service quality and efficiency.Top Skills: Crm SystemsMS OfficeService Platforms
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