Collectors
Builtin · Indexed 2026-07-11
Manager, PSA Customer Care
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Indexed description
Collectors Manager, PSA Customer Care Reposted 23 Hours AgoSaved In-Office Santa Ana, CA, USA 107K-126K Annually Senior level 107K-126K Annually Senior levelConsumer Web • eCommerce • Machine Learning • Software • Sports • AnalyticsLead and manage the PSA Customer Care team onsite in Santa Ana, defining KPIs, staffing, training, and SOPs. Use data to drive operational improvements, ensure customer satisfaction, and balance customer, agent, and company needs while mentoring agents and supporting growth.Top Skills: Salesforce
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