Collectors
Builtin · Indexed 2026-06-15
Senior Supervisor, PSA Customer Care
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Indexed description
Collectors Senior Supervisor, PSA Customer Care 5 Hours AgoSaved In-Office Santa Ana, CA, USA 72K-95K Annually Senior level 72K-95K Annually Senior levelConsumer Web • eCommerce • Machine Learning • Software • Sports • AnalyticsLead and manage the PSA Customer Care team onsite in Santa Ana, defining KPIs, staffing, training, and SOPs. Use data to drive operational improvements, ensure customer satisfaction, and balance customer, agent, and company needs while mentoring agents and supporting growth.Top Skills: Salesforce
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