Manager, SMB Account Management, Food and Beverage

Block Manager, SMB Account Management, Food and Beverage Reposted 23 Hours AgoSaved In-Office or Remote Chicago, IL, USA 149K-270K Annually Senior level 149K-270K Annually Senior levelBlockchain • eCommerce • Fintech • Payments • Software • Financial Services • CryptocurrencyLead a remote team of 10–12 Account Managers focused on SMB Food & Beverage merchants to drive upsell, retention, adoption, and customer satisfaction. Coach and develop the team, run pipeline reviews and 1:1s, handle escalations, partner cross-functionally with Product, Operations, and Sales, and support OKRs and program improvements. Travel approximately quarterly for team or customer meetings.Top Skills: AI