Senior Software Engineer ITSM

# Senior Software Engineer ITSM

## Your mission

- Design, develop, test, and deliver high-quality software features end-to-end, taking ownership of complex functionality across the full stack. - Actively leverage agentic AI tools in daily development workflow to accelerate delivery, improve code quality, and explore innovative solutions. - Participate in architectural and technical design discussions, contributing ideas and helping evaluate trade-offs alongside the Technical Lead. - Collaborate with Product Manager and Product Designer to understand requirements, clarify acceptance criteria, and provide technical input on feasibility and estimates. - Conduct thorough code reviews, share knowledge with team members, and mentor junior engineers to raise the overall engineering quality of the team. - Participate in customer support topics and escalations, helping diagnose and resolve technical issues in a timely manner. - Continuously improve engineering practices by identifying bottlenecks, proposing process improvements, and staying current with relevant technologies.

## Your profile

MUST HAVES

- Bachelor's or Master's Degree in an applicable field, such as Computer Science, Software Engineering, or a related discipline. - 7+ years of professional experience as a Software Engineer. - Strong proficiency in one or more of the team's core technology stack areas: Java, PostgreSQL, Angular - Deep understanding of data structures, algorithms, and computational complexity with the ability to apply them to real-world performance problems. - Strong knowledge of concurrency, multithreading, and asynchronous programming patterns. - Experience with performance profiling, optimization techniques, and designing systems for high-load scenarios. - Proficiency in designing and building RESTful APIs and working with relational databases, including advanced query optimization and indexing strategies. - Proven ability to apply software design patterns, clean code principles, and testing practices in production systems. - Fluency with CI/CD pipelines and version control workflows (Git). - Ability to work autonomously on complex tasks while communicating progress and blockers effectively.

NICE TO HAVE

- Understanding cloud-native application development and SaaS models - Experience working in teams with established DevOps culture. - Experience with enterprise software development and IT Service Management (ITSM) platforms. - Hands-on experience with containerization technologies (Docker, Kubernetes). - Practical experience with agentic AI tools like Claude Code, Google Gemini CLI, or OpenAI Codex.

## Why us?

At Matrix42, you'll join cross-functional product squads that tackle complex challenges for our customers and businesses — building solutions that make a real difference in how organizations manage their digital workspaces.

We actively invest in engineering productivity by embracing agentic AI tools as a core part of our development workflow. Our engineers are encouraged to use agents like GitHub Copilot and Claude Code daily — not as an experiment, but as an established practice that accelerates delivery, improves code quality, and frees up time for creative problem-solving.

If you are passionate about writing well-crafted software, growing your expertise in a team that values both technical excellence and knowledge sharing, and working at the intersection of modern engineering practices, this is an exciting opportunity for professional growth and impact.

## Our Benefits

- Work from (almost) anywhere – Take your job with you on a workation and get inspired by new places. - Time for growth – A career framework to support your professional and personal growth with up to 6 extra days off per year for your development. - Social Day – One paid day per year to give back to your community or support a cause you care about. - Health Care Plan – Comprehensive, occupational - Edenred Lunch, Sport and Culture benefit - Leisure time insurance - Free use of the gym and sauna at our office in Säteri, Espoo - Dog Friendly Office - Bring your furry coworker along. - 30 vacation days - Flexible hours - Hybrid and remote work options

Hybrid work is a natural part of how we operate, but we also believe in the power of coming together. That's why we regularly connect in the office whenever it makes sense.

## Locations

Espoo (Hybrid), Bucharest (Hybrid), Remote (Deutschland), Remote (Romania), Remote (Finland)

**Employment Type:** Full-time, Permanent employee

Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/senior-software-engineer-itsm-matrix42