Head of Post Sales Technology

MongoDB Head of Post Sales Technology YesterdaySaved Easy Apply Hybrid Palo Alto, CA, USA Easy Apply 168K-330K Annually Expert/Leader 168K-330K Annually Expert/LeaderBig Data • Cloud • Software • DatabaseLead development and execution of an AI-first post-sales technology strategy, building conversational AI, RAG, predictive analytics, and automation across support, success, and professional services. Own platform architecture, data strategy, integrations, governance, and change management to improve self-service, agent augmentation, routing, and predictive operations while driving adoption and measurable business value.Top Skills: APIsAWSBusiness Intelligence/DashboardsConversational Ai Platforms (ChatEnterprise Integration PlatformsGoogle Cloud PlatformIntelligent Workflow AutomationMachine LearningAzureMongodb AtlasPredictive AnalyticsRetrieval-Augmented Generation (Rag)Voice)