Support Platform & Operations Lead
Indexed description
Hiya Inc. Support Platform & Operations Lead YesterdaySaved Hybrid Seattle, WA, USA 80K-106K Annually Senior level 80K-106K Annually Senior levelArtificial Intelligence • Cloud • Mobile • Security • SoftwareOwn and improve Hiya’s product support operations: tools, workflows, automations, reporting, and ownership models. Reduce ticket volume and resolution time, implement AI-enabled support, configure integrations and light scripting, and deliver insights to Product and Engineering to drive product improvements and scale support without linear headcount growth.Top Skills: AmplitudeDatabricksFinGleapIntercomLogrocketPendoSalesforceSigmaZendesk
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