Director, Enterprise Operations

Mastercard Director, Enterprise Operations An Hour AgoSaved Hybrid O'Fallon, MO, USA 152K-258K Annually Senior level 152K-258K Annually Senior levelBlockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum ComputingLead global workplace technology and end-user support strategy across desktop, field support, and TechBar. Drive automation, self-service, and ITSM improvements; govern KPIs/SLAs/CSAT; manage large, dispersed teams and contingent workers; oversee Microsoft 365 platforms, enterprise asset and mobility programs, vendor and financial stewardship; provide executive reporting and serve as senior escalation for critical issues.Top Skills: AutomationExchangeIdentity IntegrationsItsmMicrosoft 365Office AppsOnedriveSharepointTeams