Customer Service Representative – Bulgarian (Eggenfelden, DE)

The UAI group of companies provides market-leading, local and cross-border debt collection for municipalities (local governments) and private companies in the field of transport-related additional charges and administrative fees throughout Europe.

In recent years, we have become one of the leading specialists in the international investigation of affected vehicle owners and the collection of unpaid fees.

To strengthen our team, we are looking for a full-time Bulgarian Customer Service Representative (m/f/d) with immediate effect.

Responsibilities

• Processing customer emails
• Telephone and written communication with customers
• Expert advice
• Customer-oriented problem solving
• Ensuring the customer's quality requirements and customer satisfaction
• Recording of business transactions in the business software

Qualification

• Completed vocational training
• Professional experience in customer service/debt collection is an advantage, not a must (career changers are also welcome)
• Good German and Bulgarian language skills
• Confident handling of common Microsoft Office programs

Benefits

• Strong, collegial environment in a motivated and modern working atmosphere
• Very good, structured induction
• Professional work equipment
• Home office option
• Employee massages
• Subsidised company pension scheme
• Bonus card with €50 purchase value per month
• 27 days of vacation, increasing annually up to 32 days
• Free drinks & fruit
• Free parking

Have we aroused your interest? Then we look forward to receiving a detailed application from you.

Please note: This job description is translated from German.

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