Full Stack AI Engineer (Remote in Portugal)

about the role

This is the first software engineering hire at Otonomee and a key role in building the company’s AI capability and platform. You will report to the CTO, with a dotted line to the Product Builder.

You will design, build, and ship AI-powered applications end-to-end — spanning backend, data, APIs, and lightweight UI — while establishing the foundation of the Enterprise AI Platform on Azure.

In the early phase, this role is highly hands-on. You will turn ambiguous business problems across multiple teams into working solutions using AI-native development tools. As the team grows, the role will evolve toward platform architecture, integrations, and technical leadership.

Why This Role

This is an early and high-impact founding engineering role in a company building its AI platform from the ground up. You will take ownership of how AI applications are designed, built, deployed, and scaled across a real CX client environment.

You will work hands-on across the full stack — from backend and data to APIs and lightweight UI — shipping production-ready AI solutions end-to-end. With direct exposure to leadership, you will play a key role in shaping the technical foundation of the business while owning delivery from concept to production in a fast-moving, AI-native environment.

your profile

What You`ll Be Doing

AI Application Development

- Build and ship end-to-end AI applications (backend, data, APIs, UI) - Turn ambiguous problems into working software quickly - Use AI-native tools to accelerate delivery - Apply key AI patterns (RAG, agents, prompt engineering, evaluation) Platform & Infrastructure - Build and scale the AI Platform on Azure (multi-region) - Own core components: APIM, identity, networking, observability, data - Establish CI/CD,IaC, testing, and deployment standards Integrations - Integrate with internal and third-party systems (CRM, CX platforms) - Work with tools like Zendesk, Genesys, Intercom, Microsoft 365 - Build APIs, webhooks, and event-driven systems Security & Compliance - Embed GDPR, ISO 27001, SOC 2 (and others) into the platform - Partner with Security/GRC on data protection and accesscontrol Collaboration & Operations - Partner with Product on roadmap and build-vs-buy decisions - Document systems, architecture, and processes - Monitor production systems and improve performance, cost, and reliability About You

Engineering & AI - Proven experience shipping full-stack applications end-to-end - Hands-on with AI/LLMs (e.g. Azure OpenAI, OpenAI, Anthropic) - Experience with RAG, vector databases, and agent-based systems - Confident using AI-native dev tools to accelerate delivery Technical - Strong backend skills (Python, C#/.NET, or Node.js) - Working frontend capability (React, Next.js, or similar) - Experience with Azure and cloud architecture - Familiar withIaCand CI/CD pipelines Systems & Scale - Experience integrating SaaS platforms via APIs/events - Understanding of production systems and reliability - Working knowledge of security and compliance frameworks Mindset & Communication - Comfortable as a founding engineer in an early-stage environment - Strong product thinking and problem-solving ability - Clear communicator across technical and non-technical audiences - Self-sufficient, proactive, and effective in remote teams The following are desirable but not required: - Experience with CX platforms (Zendesk, Intercom, Genesys) - Startup/scale-up experience - Experience building internal platforms or tools - Exposure to compliance-heavy environments

why us?

- Fully Remote work based in Portugal - A competitive salary - Benefits - Equipment provided - Home office allowance - Online Gym and Wellbeing Studio - The opportunity for professional growth - Fun company events and team outings - Autonomy and Responsibility OTO1

Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/full-stack-ai-engineer-remote-in-portugal-otonomee