Customer First Representative

Optum Customer First Representative YesterdaySaved In-Office Lexington, KY, USA 17-33 Hourly Junior 17-33 Hourly JuniorArtificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • AnalyticsHandle inbound calls and process healthcare claims, answering member questions about eligibility, billing, authorizations, and EOBs. Research and adjudicate claims using multiple systems, resolve issues, document interactions, and meet performance targets for efficiency, quality, accuracy, and member satisfaction. Remote role with scheduled training and shift flexibility.Top Skills: High-Speed InternetWindows