Flywire
Builtin · Indexed 2026-06-11
Team Lead, Payment Experience, Americas
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Indexed description
Flywire Team Lead, Payment Experience, Americas YesterdaySaved Hybrid Boston, MA, USA 55K-65K Annually Senior level 55K-65K Annually Senior levelFintech • Payments • SoftwareLead a regional Payment Experience team handling payer enquiries via phone, chat, and email. Act as escalation point and product/content expert, drive team operations, training, quality, and process improvements, and liaise with regional and global stakeholders to optimize payer experience using data.Top Skills: CRMGoogle WorkspaceLookerMS OfficeZendesk
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