Spectrum
Builtin · Indexed 2026-07-05
Supervisor, Residential Customer Solutions
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Indexed description
Spectrum Supervisor, Residential Customer Solutions Reposted 22 Hours AgoSaved In-Office Charlotte, NC, USA Mid level Mid levelInformation Technology • Internet of Things • Mobile • On-Demand • SoftwareSupervise and coach retention agents to meet weekly/monthly save goals, monitor calls, analyze performance data, manage call-handling metrics, process orders in the billing system, and recommend retention offers and business rules to improve customer retention and upsell video, internet, and phone services.
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