Automation Specialist

Who We Are

Catalyze-X is an AI-specialized BPO and implementation partner that combines deep process expertise with top offshore talent, delivering exceptional operational outcomes for its clients. As part of a rapidly scaling team, we support eCommerce, legal, and enterprise partners by building scalable systems, smart workflows, and AI-enhanced automations that power best-in-class support and operational excellence.

What You'll Do

As an Automation Specialist, you will work closely with the Head of Implementation to design, implement, and optimize high-impact automations that drive efficiency, improve visibility, and elevate performance across internal and client environments. Your core responsibilities will include:

• Build and maintain internal automations across platforms such as Slack Workflows, HubSpot, Zapier, Google Sheets, Google Admin, and other productivity tools to streamline and scale operations.

• Develop and refine customer-specific automation workflows that improve support quality, operational consistency, and overall efficiency.

• Leverage APIs, webhooks, and integration frameworks to connect systems and create intelligent, automated data flows.

• Support and scale automations within our proprietary legal platform, enabling structured, repeatable, and highly scalable workflows.

• Map, document, and refine automation logic, handoffs, and ownership boundaries to strengthen cross-functional clarity and operational cohesion.

• Collaborate with cross-functional partners to translate business needs into robust automated solutions that support ongoing growth and evolving client requirements.

Who You Are

You're a technically minded, process-driven problem solver who enjoys automating workflows and eliminating inefficiencies. Ideally, you are:

• Experienced with automation and integration tools such as HubSpot, Zapier, Slack Workflows, Google Workspace, and API/webhook-based integrations.

• Comfortable navigating multiple systems and designing clean, scalable automation solutions.

• Savvy with AI tools and enthusiastic about leveraging AI to enhance workflows, streamline operations, and unlock new automation opportunities.

• Detail-oriented, organized, and proactive about identifying improvements in complex workflows.

• A strong communicator who can collaborate across teams and translate technical concepts into clear execution plans.

• Excited by the opportunity to help shape the automation foundation of an AI-specialized BPO during a high-growth phase.

Technical Requirements

Internet connection: High-speed internet required — minimum 20 Mbps or fiber connection.
Computer / laptop: Employees must use a genuine, supported business laptop with built-in hardware security and full-disk encryption enabled. Unsupported, modified, bypass-installed, rooted, or jailbroken operating systems are not permitted.
- Windows: Windows 11 (preferably Windows 11 Pro), 2021 model or newer, with TPM 2.0 enabled and BitLocker / Windows Device Encryption turned on.
- Mac: Apple MacBook / Mac, 2020 model or newer, preferably Apple Silicon M1 or newer, running a supported macOS version with FileVault enabled.

- RAM: Minimum 8 GB (16 GB preferred)

Noise-canceling headset
Power and internet backup requiredRates and Expectations

• Work Setup: Remote

• Role Type: Part time - 20hours a week

• Timezone: Aligned with client and operational needs

• Compensation: 31000PHP - 32000PHP

If you're eager to build impactful automations and play a key role in the future of AI-driven outsourcing, wed love to hear from you. Please submit your application through our Careers Page.

Originally posted on Himalayas