Technical Product Manager - (Clinical Integrations)

Role Overview

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. The Technical Product Manager will own the integration framework, the customer-facing marketplace, and the roadmap that decides which connector ships next and how deep it goes.

What You Will Do

Own product strategy and roadmap for Heidi’s integrations surface — the framework, the marketplace, and the individual EMR and non-EMR connectors — setting clear goals and being held accountable to achieving them. Decide which integrations to build, which to deepen, and which to deprecate, balancing customer demand, regional pull and engineering cost.

Why It Might Be a Fit

You need to understand how a real EMR write-back actually works — encounter IDs, appointment IDs, patient context, addendum vs edit, side-by-side comparison, sectional mapping, the lookup tables that break in v1.0.2 of the desktop app. You need to be the person engineering trusts to call the build-vs-configure trade-off, and the person commercial trusts when they’re scoping integration requirements into a contract.

Requirements

• BA/BS in a technical or analytical field (Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences or related)
• 4+ years in product, integrations or technical roles — we care more about what you’ve shipped than years on the clock
• Real fluency with healthcare interoperability: SMART on FHIR, HL7 v2 (ADT, ORM, ORU), FHIR resources, OAuth flows for clinical apps
• Experience shipping platform or framework products where what you build for one customer becomes a configurable module for the next
• Diagnostic data fluency: you can read integration logs and distinguish a model problem from a framework problem from a customer-specific configuration issue

Benefits

• Equity from day one
• Comprehensive private medical and dental cover through Bupa
• 24/7 mental health, coaching and wellbeing support through Sonder
• £100/month Healthy Heidi’s stipend
• Global parental leave
• Fertility support
• Learning & development
• Home office budget
• Recharge days after major milestones and busy periods
• Work from anywhere for up to 4 weeks per year
• Clinical leave
• Flexibility that works

Originally posted on Himalayas