IT Implementation Specialist

Role Overview

Join Multiverse and power our mission to equip the workforce to win in the AI era. We're looking for an IT Implementation Lead to take ownership of the technical programmes that keep our Enterprise Technology function moving.

What You Will Do

Drive our most critical technical programmes, lead complex, cross-functional programmes from initiation through to delivery, and coordinate technical specialists, vendors, and implementation partners.

Why It Might Be a Fit

We value different perspectives and a variety of backgrounds. Delivery rigour matters, but we care just as much about your mindset - the way you bring order to complexity, the calm you hold under pressure, and your instinct for keeping people aligned.

Requirements

• Strong track record of delivering technical or IT programmes end-to-end in a scaling organisation
• Excellent communicator who can hold your own with senior stakeholders and translate technical complexity in either direction
• Understanding of IT security frameworks - particularly ISO 27001 - and have lived experience of owning controls, evidence, and audit readiness
• Technically literate enough to be credible with engineers - you understand identity, endpoint, and SaaS tooling well enough to challenge and coordinate
• Highly organised, write clear documentation, and hold yourself and others to a high standard without being prompted
• Calm and decisive under ambiguity - you make the call, communicate it clearly, and follow through

Benefits

• 27 days holiday, plus 5 additional days off
• Private medical Insurance with Bupa
• Medical cashback scheme
• Life insurance
• Gym membership & wellness resources through Wellhub
• Access to Spill - all in one mental health support
• Hybrid work offering
• Work-from-anywhere scheme
• Space to connect

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