Cloud Support Engineer / IT Support - SW London

London | Circa £40,000 - £45,000 | Office-based with occasional travel

Looking for a role where you can do more than just clear tickets?

We're working with a small, growing MSP that's looking for a Cloud Support Engineer to play a key role across client support, cloud infrastructure, networking and day-to-day service delivery.

You'll be working closely with experienced engineers and the Managing Director, supporting a variety of client environments across Microsoft cloud technologies, infrastructure and security. It's a hands-on role where you'll have the opportunity to improve systems, contribute ideas and make a genuine impact.

• Supporting Microsoft 365 and cloud environments
• Managing and troubleshooting networking and firewall issues
• Supporting infrastructure, security and endpoint technologies
• Acting as an escalation point for more complex technical issues
• Helping improve processes, documentation and service delivery
• Building strong relationships with clients and understanding their requirements
• Assisting with the coordination of engineering activities and internal projects

• Previous MSP, helpdesk or IT support experience
• Strong Microsoft 365 and Windows administration skills
• Good understanding of cloud technologies and infrastructure
• Experience with networking and firewalls (FortiGate would be ideal)
• Knowledge of Conditional Access and SharePoint
• Ability to work independently and take ownership of issues

Experience with MDM platforms or Power BI would be beneficial but isn't essential.

This is a great opportunity to join a business where you'll have visibility, responsibility and the chance to broaden your technical skills across a wide range of technologies and client environments.

You'll be joining a collaborative team where your ideas are valued and where there's genuine scope to grow as the business continues to evolve.

For further details, please contact Jon.Brass @Circle Recruitment.com

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.