Manager, Platform Enablement

TrueML Manager, Platform Enablement An Hour AgoSaved Remote United States 115K-140K Annually Senior level 115K-140K Annually Senior levelFintech • Machine Learning • Payments • Social Impact • Software • Financial ServicesLead and develop a Platform Enablement team that bridges client-facing organizations and Engineering. Oversee escalation governance, triage efficiency, documentation strategy, telemetry-driven advocacy, process automation, and GenAI adoption to reduce MTTR and systemic platform friction. Serve as cross-functional translator for stakeholders and drive data-backed improvements to product and infrastructure.Top Skills: Browser DevtoolsCi/CdClaudeConfluenceCurlDatadogGeminiGithub CopilotInfrastructure-As-CodeJSONObservePostmanSQL