Senior Customer Support Engineer
Indexed description
NetBox Labs Senior Customer Support Engineer Reposted 2 Days AgoSaved In-Office or Remote 2 Locations 110K-140K Annually Senior level 110K-140K Annually Senior levelCloud • SoftwareProvide deep technical post-sale support for NetBox customers: onboard, diagnose and resolve issues across installations, integrations, and upgrades; participate in architecture reviews; meet SLAs; surface product feedback; create runbooks and reduce repeat escalations.Top Skills: AmqpAws SnsCsvDcimDjangoDockerDocker ComposeGitGitlabGrafanaIpamJSONKafkaKubectlKubernetesLinuxMqttNetboxOauthOidcOpentelemetryPipPostgresPrometheusPythonRest ApisSAMLShell ScriptingSQLSsh
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