Director, Customer Service (Call center environment) #4767
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GRAIL Director, Customer Service (Call center environment) #4767 Reposted 23 Hours AgoSaved Hybrid Durham, NC, USA 143K-205K Annually Expert/Leader 143K-205K Annually Expert/LeaderArtificial Intelligence • Big Data • Healthtech • Machine Learning • Software • BiotechThe Director of Customer Service leads the call center organization, aligning customer service strategies with corporate goals to enhance satisfaction and efficiency, while mentoring senior leaders and overseeing multiple teams.Top Skills: Clinical Laboratory RegulationsCustomer Experience StrategyData ScienceNext-Generation Sequencing (Ngs)
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