Senior Cloud Infrastructure Engineer
Indexed description
On offer is a salary of up to £50k (with some flexibility for the right person), a hybrid work pattern with 2 days onsite in central Birmingham, and a great benefits package as outlined at the bottom.
Responsibilities:
- Be the key individual responsible for the maintenance, management and design of their nearly 100% Azure based infrastructure environment.
- Provide thorough technical systems support to both internal and external customers.
- Identify operational problems, documenting methods of troubleshooting and correction for future use in the form of work instructions.
- Troubleshoot, resolve, implement or escalate Incidents, service requests or alerts as required.
- Follow IT Service Management Processes as dictated by SOPs.
- Ensuring all IT systems function within the parameters of the SLAs.
- Maintenance and support, project work and delivery of multiple platforms and systems.
- Help and support the Application Super Users Group.
- Build and maintain effective working relationships with colleagues in the UK and Europe.
Requirements:
- Must have a strong Azure background, including designing, building and maintaining Azure infrastructure, with experience across all the aspects such as network, VM, automation, monitoring etc.
- Good experience working within ITIL Framework of Service Management.
- Must have good experience in Windows architecture, Active Directory, Virtualisation, SQL or Oracle Server for Infrastructure and DBA, and backup and restore technologies
- Familiar with networking topologies, networking hardware and exposure to network standards and network protocols.
- Have an understanding of Disaster Recovery and BCP Planning.
- Automated scripting skills (PowerShell, VBScript) as well as general scripting would be beneficial, but isn’t essential.
Benefits:
- 25 days holiday plus bank holidays and additional holiday days for long service
- Pension Scheme matched contributions up to 4.5% of basic salary
- Life Insurance, enhanced Maternity & Paternity pay, company Sick Pay Scheme
- Employee Assistance Programme
- Healthcare Cash Plan option
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