Associate Vice President, Tech Sales – C&H, Consumer Goods

About the Company

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

About the Role

The AVP Technology Sales will be a member of a dynamic team driving growth of digital solutions in a prioritized portfolio of accounts. Creating, shaping, and responding to the ever-increasing new challenges being faced within the Retail and Consumer Goods Unit, in support of Genpact’s Sales and Transformation Services community.

Responsibilities

• Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), and assisting clients think through challenging business opportunities.
• Demonstrate an understanding of a client’s business and use Digital technologies to craft transformational value propositions for the clients.
• Proactively create, identify, and develop opportunities in Application Management, Application Development, Modernization, Quality Assurance, Data, AI, Cyber etc.
• Industry knowledge of Retail & Consumer Goods industry. Also, key client connects in Retail & Consumer Goods firms would be an added advantage.
• Working with customer leaders in allocated customer relationships, build and nurture relationships, and mine/create new opportunities based on customers priorities.
• Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops.
• Collaborate with other cross functionals Genpact’s team to assess and scope new opportunities (Analytics, Data, Experience, Digital delivery etc.)
• Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing.
• Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License / SaaS, SOW, Change requests etc.

Qualifications

• Minimum Qualifications / Skills
• Leaders with deep domain and proven knowledge and experience in Digital Technology and Data/AI sales.
• Industry experience and relationships in Retail and Consumer Goods firms.
• Experience and comfort carrying a sale, booking, and margin target.
• Experience selling into and growing business in Captive Centres in India (Bangalore preferred).
• Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact.
• Experience selling ERP Solutions, Enterprise SaaS platforms, Application Modernization, IT Operations.
• Executive presence and prior engagement building relationship with clients at C-Suite, EVP, VP and Technical buyers.
• Travel and Driving may be required for this role. The amount of travel and driving will vary from 25 to 100% depending on business need and client requirements.

Preferred Skills

• Deep expertise in one or more specific industry.
• Experience in driving front, middle, back-office transformation in Consumer Goods will be a BIG plus.
• Experienced in applying groundbreaking technologies to solving business problems and transformation service solutions.
• Relevant vertical/proven experience with understanding of business dynamics – especially those based on a foundation of Tech, Data and digital disruption.
• Good cultural fit – role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity.
• Good collaboration orientation to work across Genpact, client teams and Genpact’s SaaS partners to bring the greatest possible impact through new ways of working.
• Technical understanding of SaaS architecture, integrations, and domain expertise.
• Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community.
• Ability to engage, and work with C level executives on the client side.

Pay range and compensation package

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.