Desktop support

Morocco

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Indexed description

Role: Senior Desktop Support

Location: MA-Boston-133 Brookline Ave -02215

Duration: Contract

Job Description

Senior Desktop Support provides on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT.

Primary Responsibilities:

Provide day-to-day IT support operations at clinical locations using the ServiceNow
ticketing system which includes traveling on site to clinics.
Provide support for end-user experience - such as onboarding, technical installation of hardware, answering technical questions and following up with users.
IT Support for any escalations from a clinical location.

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