Account Manager (Junior)

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Who We Are

TransPerfect Legal uses technology and AI to reduce the cost, risk and time of managing data – practice groups span information governance, disputes, investigations, due diligence, privacy, cyber incident response and IP portfolio management. Our software and service solutions deliver value to law firms, in-house legal teams at major corporations, government agencies and insurers across Australia and our 100+ global offices.

TransPerfect Legal is the legal technology arm of TransPerfect – this opportunity is based in our Sydney office.

Position Summary

As a Sales Coordinator, your role is to generate new sales opportunities, selling legal technology solutions to law firms and ASX listed companies, while working with and supporting existing accounts. Your sales approach will be diverse – involving client prospecting, cold calling, and networking – all backed up by ongoing comprehensive training and support.

We're looking for proactive, entrepreneurial self-starters who love developing relationships and building trust with new and existing clients.

Are you comfortable cold calling and emailing?

Do you enjoy developing new relationships?

Looking to learn about new technology and AI?

Interested in the legal industry but don’t want to be a lawyer?

This job might be the one for you!

Description

• Identify and initiate new client relationships through internet research, networking, referrals, events and personal research
• Reach out to prospective clients through cold calls, emails and social media messages
• Collaborate with Sales Management to qualify, develop, and close sales opportunities
• Provide support for existing accounts, in collaboration with the Delivery Team
• Promote and educate clients about TransPerfect Legal services
• Negotiate rates and deadlines with both prospective and current clients
• Ensure client is satisfied with delivery, quality, and customer service
• Innovate and problem-solve to enhance the current offering and outreach strategy
• Educate clients through CLE sessions and thought leadership
• Take on special projects or duties when required

• Strong interpersonal skills – ability to create meaningful and effective client relations, in person and over the phone
• Excellent written and verbal English communication skills
• Excellent problem solving and analytical skills
• Effective time management

• Minimum Bachelor’s degree or equivalent
• Based in our Sydney CBD office – this is not a remote working opportunity.

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TransPerfect provides equal employment opportunities to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.

We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.