Account Manager (Corporate Housing)

About Landing

Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which means things move quickly, priorities shift, and no two days look the same.

About The Role

We’re looking for a Corporate Housing Account Manager to join our team and assist with managing our top corporate clients. As a Corporate Housing Account Manager, you’ll own and manage our larger national accounts and assist with a variety of back end administrative tasks. You will also work with leadership to help enhance this new crucial function of the team.

What You’ll Do

• Build, maintain, and expand relationships with top national clients
• Handle and address incoming reservation requests
• Work with Landing’s Field Operations team to schedule move-ins, home inspections, and address occupant changes
• Compile Arrival Information for Corporate Clients
• Follow up on outstanding balances from invoiced clients
• Collaborate with Field Operations teams on addressing maintenance issues
• Assist VP with special projects in order to further streamline our business processes

What You Need

• 3+ years of professional experience
• Previous customer service experience
• Strong organizational skills
• Ability to multitask and problem solve multiple issues at once
• Strong communication skills, both written and verbal
• Fearless, self-motivated and hardworking
• Ability to work in a fast-paced environment
• Self-starter comfortable working with a sense of urgency
• Tech-savvy - familiarity with Slack
• Fluent in English with strong written and verbal communication skills

What we Offer

Landing aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you!

• Solid compensation package + stock options
• Comprehensive benefits package: Medical, dental, vision, life, AD&D, disability, mental health, pet, commuter benefits, and FSA or HSA options
• We’ve got you covered with a 401(k) plan and access to ImmediatePay
• Retirement support: 401(k) plan + access to ImmediatePay
• Generous paid time off policy to support work-life balance
• Travel perk: $750 USD annually in Landing Stays
• Opportunities for upward mobility - we want you to grow with us!

Landing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including pregnancy, sexual orientation, gender identity, and related conditions, national origin, age, disability, genetic information, military service or obligation, or any other status protected by applicable federal, state, or local law.