该职位来源于猎聘 Job Description o Practice KLA core value behavior; customer focused and competitive mindset (ownership, pro-activeness, take one step in advance) and be a role model to other employees. o Be the owner of the service business in the assigned area. Lead and drive the business results to meet or exceed the target, with outstanding KPIs o Collaborate with other teams in the company such as service manager, account manager and regional administration while driving business through professional execution of GSS management strategies in assigned o Understand the requirements and processes of the company in business, work closely with other functional teams in KLA such as Finance, Internal Audit and Trading Compliance to comply o Build strong relationships with customers, manage business situations, understand the customer’s needs, be creative to resolve customer issues o Act as an expert in customer’s business so that bring the thought leadership to customer that allow customer to grow further by recommending proper product portfolios / solutions o Generate service opportunities by assisting customer in acquiring a vision for “unknown gains” o Identify and manage service business opportunities based on analysis of customers' needs and technical knowledge of product capabilities and limitations and coordinated internally o Understand competitor strengths and weaknesses o Create the value proposition to customer based on review and analysis of benefit, cost and value company can deliver o Have a shared responsibility with Service Managers and Account Managers for the customers’ business with KLA [both Sales & Service] and work with the different stakeholders within the company in order to ensure customer satisfaction. o Participate in sales & marketing activities, trade show; read related publications in order to obtain information about market condition and business trend and industry development, keep management updated
Minimum Qualifications o Familiarity with the PCB industry and strong connection with PCB China customers (preferred) or Semiconductor, Solar and LED capital equipment background o Capital equipment business experience of more than 5 years. o Proven track record of successful experience selling equipment while achieving and/or exceeding sales targets with value over US$ 500,000 o University graduate on Electronics/Mechanical/Computer Science or equivalent. o Excellent account management skill o Service sales experience in PCB industry - an advantage. o Foreign company experience – an advantage o Sales team management experience (preferred) leadership proven capabilities o High level of verbal and written communication skills in both English and local language. o Strong negotiation skill o Result driving and proactive. o Excellent communication and presentation skill o Up to 70% travel readiness o A team player
