Senior Account Manager

Position

Senior Account Manager

Job Description

Principal Accountabilities

• Primary responsibility is to build & maintain influential relationships with customers, suppliers and Arrow partners creating demand for Arrow products by proactively offering engineering and supply chain solutions. Key areas of responsibility are:
• Demand Creation and Relationship Management Focused on technical needs of complex, emerging, or underpenetrated prospects. Has a fundamental understanding of all of Arrow’s solutions and is able to match those solutions to customer business needs. Will drive/create new opportunities and product selection within their accounts, and create demand activity using other technical resources as needed. Drive supplier and customer engineering relationships at multiple levels. Utilize distribution/rep/supplier knowledge to grow market share and sales. Build strong relationships with suppliers and their reps.
• Account Management: Initiate and schedule regular visits to the customer facility selling Arrow's franchised lines and services. Create selling opportunities through a planned discovery process. Gain solid understanding of customer's needs and how to translate those needs to Arrow requirements or opportunities. Executes on solution selling through a working knowledge of Arrow’s supply chain solutions and design processes. Grow profit and maximize margins by selling value-added, long-term solutions, with emphasis on demand creation and engineering.
• Relationships: Staying current on product knowledge and/or gaining technical certifications . Attend supplier training events to keep up-to-date on product line. Maintains supplier databases and keeps design registration information accurate. Stay updated on current related technologies in customer base, and attend training as needed.

Job Complexity

• Guides others in resolving complex issues in specialized area based on existing solutions and procedures
• Serves as an expert within own discipline
• Serves as a resource for best practices/quality on functional teams or projects
• Trains/mentors junior staff

Experience / Education

Typically requires a minimum of 10 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent experience.

Location:

CN-Hangzhou, China (Fangtianxia Building)

Time Type

Full time

Job Category

Sales