Global API Product Manager

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

We are seeking a Global API Product Manager to own and lead our cloud API as a product. This role is responsible for delivering high-quality, developer-centric APIs that enable seamless integrations across the platform.

You will combine deep technical expertise (e.g., senior developer or solutions architect background) with product management skills to drive a product-led API strategy. This is an ideal opportunity for someone transitioning into product management or building on existing PM experience.

As a senior member of the Core Platform and API team, you will deliver scalable, reusable capabilities that support all Ingenico cloud solutions.

Key Responsibilities

• Own the end-to-end lifecycle of the Ingenico 360 Cloud API product
• Define and drive the API product vision, strategy, and success metrics (e.g., adoption, usage, NPS)
• Champion product-led API design, ensuring best-in-class developer experience
• Review and approve all public OpenAPI specifications
• Partner with architects and product owners to translate business needs into clear API designs and documentation
• Engage with external developers and partners to validate API design and integration patterns
• Ensure high-quality, accessible, and accurate API documentation
• Define SLAs/SLOs for API reliability and performance
• Prioritize roadmap using value, impact, and effort trade-offs
• Communicate progress and align stakeholders, including senior leadership

Qualifications/Skills:

• Fluent with OpenAPI Specifications to drive a contract-first approach to API development
• Skilled in API design techniques to ensure consistency, discoverability and extensibility.
• Bachelor’s degree in computer science or equivalent experience
• Strong preference for candidates with experience in building highly complex enterprise B2B SaaS products.
• Enjoys tackling complex topics and distilling those to find elegant generic solutions
• Ability to quickly assimilate new concepts and technologies
• Comfortable with remote work and virtual collaboration in a global context
• A high degree of self-reliance and dedication to drive product delivery end to end
• A proven ability to adapt and remain resilient, driving progress and results despite ambiguity

Must-haves:

• Considerable experience as a developer creating API products and API led integrations.
• Experience working with a B2B SaaS platform, experience dealing with complex requirements with many stakeholders to align.

Should haves:

• Evidence of resilience, working through a situation with ambiguous requirements and being a team player

Nice to haves:

• Experience of the Payments Industry, MDM platforms, IoT

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

We want to adapt our processes and create a safe work environment that welcomes everyone.

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