Technical Consultant

Technical Consultant – Managed Services Provider

Location: Onsite in Wolverhampton

Salary: £45,000-£50,000 depending on experience

Type: Permanent

A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast‑paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio.

The position offers a blend of technical escalation, project delivery, and customer‑facing consultancy, providing a strong platform for long‑term progression as the business continues to scale.

It is a hands‑on, multi‑faceted role with exposure to a wide range of technologies and customer environments.

Key responsibilities:

The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include:

• Acting as a 2nd/3rd Line escalation point for complex technical incidents
• Delivering on‑prem to cloud migration projects, with a focus on Microsoft 365 and Azure
• Providing presales and technical advisory support to the sales team
• Engaging directly with customers to understand requirements and shape effective solutions
• Contributing to the development and enhancement of the MSP’s service offerings

Required experience:

• Strong background within an MSP or multi‑customer environment
• Solid technical expertise across Microsoft 365, Azure, and traditional on‑prem infrastructure
• Confident troubleshooting ability at a 2nd/3rd Line level
• Experience delivering technical projects, ideally cloud migrations
• Ability to support presales activity and communicate technical detail clearly
• A proactive, consultative mindset and a genuine enthusiasm for technology

Office based – Wolverhampton.

Paying up to £50k, depending on experience.

Must be eligible to work in the UK.