Analyst (ESI)

About TransPerfect We are the world’s largest language and technology solutions provider, with offices in 100+ cities worldwide. The company helps businesses operate globally by supporting everything from translation and localisation to legal services, eDiscovery, and digital marketing. At the core of our offering is technology, including platforms like GlobalLink, which streamline how companies manage multilingual content at scale. TransPerfect works with leading law firms and Fortune 500 companies, offering a fast-paced, client-focused environment with strong opportunities for growth. As an Analust, you will be providing technical hosting support to Project Management Teams globally. Manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients consisting of mainly law firms and Fortune 500 companies. Description Communicate with Project Management Teams as well as clients in order to effectively execute tasks throughout the life cycle of a case. Troubleshoot any tech-related issues; both internally and externally. Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients’ needs. Handle multiple projects and jobs to ensure deadlines are met. Ensure smooth transition of work between day and evening shifts. Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action. Ensure jobs are completed according to client and industry standards, and that job specifications and deadlines are adhered to. Perform other tech-based special projects or duties when required. Work with Relativity and LAW to execute document productions, including bates stamping, creating load files and performing OCR. Create custom event handlers and Relativity Scripts to improve workflow.