Advertising Account Manager

MediaMint is an AI-powered Revenue Operations services company dedicated to accelerating innovation and revenue growth for platforms and publishers worldwide. Our mission is to enhance operational efficiency, scalability, customer satisfaction, and data-driven insights through advanced technology, automation, and AI capabilities. We serve industry leaders across AdTech, Consumer, CTV, Publishing, and Retail.

About the Role

The Account Manager is responsible for coordinating between clients and internal execution teams to ensure the seamless delivery of programmatic advertising campaigns. This is a client-facing, coordination-focused role that does not involve hands-on campaign management, but rather ensures all stakeholders are aligned, timelines are met, and client expectations are managed efficiently. The ideal candidate has excellent communication, organizational, and stakeholder management skills.

Responsibilities

• Serve as the main point of contact for clients on all matters related to programmatic campaign coordination
• Understand client goals and gather campaign requirements, assets, tracking specs, timelines, and approvals
• Coordinate internally with Campaign Management, Ad Ops, Reporting, and Sales teams to ensure accurate and timely campaign delivery
• Maintain detailed trackers for each account, documenting asset statuses, pending inputs, go-live timelines, and key milestones
• Join regular client calls to share progress updates, clarify deliverables, and ensure alignment (execution updates are shared by CM team)
• Follow up proactively with both clients and internal teams to avoid delays and meet service level expectations (SLAs)
• Raise and manage requests through systems like JIRA, and assist in resolving discrepancies through platforms like DMS (Dispute Management System)
• Collaborate with reporting or insights teams to deliver post-campaign data to clients in a timely and organized manner
• Identify opportunities to upsell or expand services by understanding client priorities and coordinating with Sales
• Maintain clear documentation of all interactions, issues, and next steps for transparency and continuity across teams

Qualifications

• 2–5 years of experience in client coordination or account management, preferably in a programmatic or digital advertising environment www.mediamint.com
• Understanding of DSP platforms (e.g., DV360, The Trade Desk, Xandr, Madhive) — hands-on not required, but functional knowledge is preferred
• Strong communication and interpersonal skills — able to confidently handle client interactions and drive internal follow-ups
• Highly organized with the ability to manage multiple projects/accounts simultaneously
• Familiarity with tools like JIRA, Excel/Google Sheets, and project management systems
• Bachelor’s degree in Business, Marketing, Advertising, or a related field

Required Skills

• Passionate about social media platforms and campaigns
• Ability to think creatively, identify, and resolve campaign issues
• Attention to detail and effective multitasking in a deadline-driven environment

Preferred Skills

• 3+ years of experience directly managing social media campaigns on platforms like Facebook, Twitter, and LinkedIn in particular
• Proficient in MS Excel, PowerPoint, and Word
• Experienced in website analysis by using tools like Google Analytics etc.
• Desired: Basic knowledge of HTML/CSS, WordPress, and website administration

Click on this link to Apply: https://forms.gle/Bd9d18enThG3baJcA