Strategic Account Manager

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

The Strategic Account Manager owns and grows relationships with some of the world's largest and most complex organisations. Building, long-term client relationships, and developing key business relationships. The role requires a strong focus on new business development, in addition to, up-selling and cross-selling to existing clients . This will be achieved through solution selling, account planning, prospecting to identify high-quality clients, qualifying and developing assigned accounts

• Implement sales tactics to achieve corporate revenue/profit goals aligned with Redwood’s expansion strategy
• Grow businesses existing key customers maintaining long term relationships with accounts and maximizing cross-sales opportunities
• Develop in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market and value chain to drive customer-centric opportunities within key accounts
• Position Redwood as a business partner to address client goals within Digital, Business & Technology transformation areas, leveraging a consultative and value-driven selling approach
• Foster strong relationships with key client stakeholders, leveraging tactics to identify, engage, and maintain conversations that generate and drive deals through the sales process
• Demonstrate strong executive presence, networking and relationship building skills with top management of organizations of multiple levels to generate new opportunities
• Create proposals and negotiate deals, maintain an accurate pipeline of deals and reporting dashboard up to date
• Act as the key interface (account management) between the customer and all relevant service delivery areas (pre-sales, delivery, finance, etc)
• Help identify & manage risks within client engagements and solve conflicts coordinating actions across multiple stakeholders and departments as needed
• Be a reliable individual contributor and a great team player with strong work ethic and openness for diversity
• Execute presence and C-level/top-management relationship building skills that resulted in strong sales results from existing networks;

YOUR EXPERIENCE

• BA/BS Degree or equivalent business experience
• 7+years of successful enterprise sales experience
• Proven track record of successful customer engagements across a spectrum of enterprise-class verticals.
• Demonstrated success selling to Fortune 500 companies
• A strong foundation for strategic and tactical selling of a solution sale.
• Excellent presentation and negotiation skills.
• Motivated to advance growth in an entrepreneurial, rapidly growing company environment.