EXL
Linkedin · Posted 22d ago
Executive
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Indexed description
Performance Parameters - Productivity
- Accuracy/Quality
- Corrective Actions
- Training
- Documentation
- Attendance
- Schedule Adherence
- Update WTS each time an account is assigned or completed
- Review all necessary account documents from relevant systems
- Compile and organize relevant audit and claims data into spreadsheet analysis.
- Participate in all applicable training and special unit projects when appropriate
- Analyze and explain impact on Insured’s account
- Ensure that the assigned account has been updated properly on the compliance report
- Submit daily status reports to Unit Manager
- Update checklist and store supporting documentation in Pre approval folder for review
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