Account Manager - AZ

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us: • Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector. • We provide a comprehensive portfolio of solutions including HR/HCM technology, managed services, and global business process outsourcing (BPO). • We serve over 95,000 businesses and process over $135B in annual payroll. • Headquartered in Chandler, Arizona, we help businesses streamline and grow with custom strategies benefiting both employers and employees. • Visit us at www.vensure.com. Position Summary: • The Account Manager manages assigned clients, working with sales and support teams to implement new or renewing accounts. • Ensures high service levels and maintains ongoing client relationships with key employees. • Requires strong knowledge of group benefits, problem resolution, and negotiation skills. • Must be personable, professional, and able to travel for client meetings. Essential Duties and Responsibilities: • Coordinate and conduct implementation for new and renewing clients. • Coordinate strategy meetings and document collection with Business Consultant and Benefit Sales Consultant. • Market, analyze, and negotiate benefits and rates for all coverages. • Request renewals from carriers and conduct pre-renewal and renewal meetings. • Negotiate renewals with carriers; quote open market when necessary. • Deliver final renewal to clients; finalize benefit selections. • Obtain applications and monitor benefit administration portals. • Ensure timely submissions (minimum 15 days prior to effective date). • Perform first bill audits and host client meetings to review open enrollment outcomes. • Build relationships with key contacts to ensure customer retention and satisfaction. • Deliver high levels of service to all clients including 24-hour response times on requests. • Educate employees and key contacts on benefits. • Ensure client compliance with benefits, contributions, and filings including COBRA, ACA, and Medicare. Knowledge, Skills, and Abilities: • Integrity and credibility. • Ability to work both independently and in a team. • Discretion in presentations, correspondence, and communication. • Intermediate or higher skills in Microsoft Office and Adobe. • Strong communication and interpersonal skills. • Organizational skills with ability to multi-task and prioritize. • Knowledge of employee benefits, compliance, and payroll. • Ability to read and interpret client documents, insurance, and governmental regulations. • Ability to respond effectively to sensitive inquiries and complaints. • Problem-solving skills including data collection and drawing valid conclusions. Education & Experience: • 2-5 years or equivalent combination of experience, skills, or education preferred. • Bachelor's degree preferred. • Health and Life Insurance License mandatory. #SolvoHRGlobal #LI-PROMOTED #LI-Onsite