Miami Service Manager

Miami Service Manager • Location: Miami, Florida • Job Type: Full-Time • Company: Confidential Mobil Marine Maintenance Company • Looking for More Than a Typical Service Manager Role? We are seeking a driven and highly capable Service Manager to lead operations in the Miami market. This is not a standard desk-management position — we’re looking for someone who can wear multiple hats, lead from the front, solve problems quickly, and thrive in the fast-paced marine industry. • Overview: The ideal candidate is operationally strong, customer-focused, mechanically minded, highly organized, and comfortable balancing field operations, customer relationships, scheduling, team leadership, revenue growth, and business development responsibilities. • Why Join Us? • Employee-owned company culture (ESOP participation) • Established reputation in the South Florida marine industry • Long-term career growth opportunities • Strong leadership support and resources • Competitive compensation package • Team-oriented and growth-focused environment • What You’ll Do: • Oversee day-to-day marine service operations in the Miami area • Coordinate technicians, subcontractors, scheduling, and customer projects • Manage customer communication, service expectations, and follow-up • Build strong relationships with yacht owners, captains, marinas, and vendors • Drive revenue growth through customer retention, upselling services, and developing new business opportunities • Assist in estimating, troubleshooting, logistics, and operational problem-solving • Support recruiting, training, and management of service personnel • Ensure projects are completed safely, efficiently, and to Hartman standards • Identify opportunities to improve operations and grow customer relationships • Step in wherever needed to support the success of the division • What We’re Looking For: • Strong marine industry experience required • Previous service management, operations, or leadership experience preferred • Ability to multitask and manage multiple priorities under pressure • Strong leadership, communication, and organizational skills • Customer-service mindset with strong follow-through • Mechanically inclined with practical problem-solving ability • Self-starter who works well independently and with a team • Comfortable handling both field and administrative responsibilities • Willingness to travel locally throughout the Miami area • Ideal Candidate Traits: • Adaptable and solutions-oriented • Thrives in a fast-moving environment • Takes ownership and accountability • Leads by example • Comfortable wearing multiple hats daily • Strong sense of urgency and professionalism #HireFinder #LI-PROMOTED #LI-Onsite