AI Solutions Engineer

# AI Solutions Engineer

Our client is a fast-growing US-based AI-automation agency that helps small and mid-sized businesses scale through Digital Employees low-code AI agents that remove manual work, cut costs, and unlock growth. As demand accelerates, they need a hands-on engineer to design, consult clients and build AI-powered solutions.

This role sits at the intersection of AI automation, client consultation, and system reliability. You'll handle client-reported matters while actively consulting and improving AI workflows and integrations in production.

## What You'll Do

- **Design & build Digital Employees** on the Relevance AI platform (training provided). - **Create end-to-end automations** in n8n / Upgrade / Airtable that connect phones, CRMs, billing, email and more. - **Integrate AI capabilities** via OpenAI and related APIs to handle sales enquiries, support tickets and data processing. - **Develop third-party integrations** (REST APIs, webhooks) across CRMs, accounting tools and other business systems. - **Maintain & optimise** existing automations; troubleshoot issues, improve reliability and document processes. - **Collaborate** with AI Implementation Specialists and Client Success Managers, meeting 8-week delivery timelines. - Serve in a client-facing consultation role, working directly with clients to understand issues, provide updates, and help resolve matters across AI workflows and automation systems. - Troubleshoot workflow failures, API issues, and integration problems, investigate root causes, and implement effective fixes across platforms such as n8n, Make, Zapier, and similar tools.

## Tech Stack

- **Primary:** Relevance AI, n8n / Upgrade, Airtable, OpenAI - **Secondary:** Zapier, assorted CRM & SaaS APIs - **Languages:** JavaScript, Python

## What We're Looking For

- Strong technical capability in JavaScript and Python - Hands-on production experience with n8n, Upgrade, Zapier, or similar workflow automation platforms - Deep understanding of REST APIs, webhooks, and automation architecture across connected systems - Proven ability to design and deliver scalable business workflow automations in real-world environments

## Why This Role

- Work directly with AI and automation solutions that are actively deployed in production - Take on a high-ownership, client-facing position with meaningful impact on delivery and outcomes - Join a fully remote, fast-paced team focused on innovation, collaboration, and growth

## Working Conditions

- **Location:** Remote - **Hours:** 8:00 AM – 5:00 PM EST - **Employment Type:** Full Time

Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/ai-solutions-engineer-permhunt