Strategic Operations Lead, APAC Delivery GDP Operations

#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About the Role

Uber Delivery is revolutionising instant delivery and making dining or shopping effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working with APAC Delivery means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities.

The Strategic Merchant Operations Manager role is a unique opportunity to help grow Uber Eats. In this position, you will focus on driving operational excellence by partnering with internal stakeholders and some of our largest restaurant partners. This role calls for creative problem-solving, advanced analytics, critical thinking, a desire for execution excellence and outstanding relationship-building skills.

Your Impact in Role

• Leverage Uber data to effectively drive key insights and scale processes
• Work cross-functionally to make decisions that require alignment across internal and external stakeholders
• Develop analytical frameworks to project, generate, and prioritize business initiatives
• Drive business review cadence and develop reporting frameworks to facilitate alignment, learning, improvement, and accountability
• Develop best-in-class tools, insights, and processes to effectively scale operations across our business and our merchant partners
• Share and scale best in class learnings to peers in similar roles across the other Uber mega-regions
• Partner with stakeholders from our largest merchants to uncover opportunities and strategically drive business outcomes.

• 5+ years of experience in strategy, operations, consulting, analytics, tech, finance, or related field
• Strong cross-functional stakeholder management
• Experience working with senior stakeholders across different functions

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.