Client Solutions Manager - Comics, GBS Japan

Responsibilities

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

Responsibilities:
Client Solutions Manager - Comics Industries will support the advertisers and the advertisement agencies related to Comics industries with their TikTok for Business advertisement strategies, provide consulting to ensure the effectiveness of their ads and increase client satisfaction. The specific responsibilities may include below (but not limited to):

- Promote sales through solution proposals that lead to the success of clients' marketing challenges and promotions.
- Familiarize clients with the functionality and delivery logic of advertising products, and advocate for their optimal utilization to maximize advertising performance.
- Engage in activities such as regular meetings and workshops for customers to deepen their understanding of the product.
- Accumulate and disseminate best practices for operational methods to improve the adoption rate of important features.
- Collaborate with internal stakeholders to elevate the account management level and increase sales.
- Provide constructive feedback to the product team regarding raw feedback on the functionality and logic of advertising products, to strengthen the product.

Qualifications

Minimum Qualifications:
- 5 years of experience in advertisement sales, digital marketing, advertisement consulting or advertisement optimization within digital platforms, traditional agencies (with a focus on digital media), digital advertising agencies, or as an in-house marketer.
- Able to communicate the value and the potential of our products, such as TikTok and TikTok for Business
- Self-driven to continuously educate themselves with the latest knowledge of marketing and advertisement
- Logical-thinking, highly motivated to learn, adaptable to change, and eager to take on new challenges
- Proven negotiation skills and track record of success
- Ability to build strong working relationships with others

Preferred Qualifications:
- Experience in digital marketing within the Comics industry