Digital Client Success Manager - Select Accounts

At LocaliQ, we help local businesses grow by connecting them with the right customers at the right time - and we're looking for a Digital Marketing Client Strategist who thrives at the intersection of client relationships, data-driven strategy, and digital advertising performance.

In this role, you'll own the post-sale client experience, serving as a trusted advisor who plans, optimizes, and evolves multi-channel advertising campaigns across search, display, social, and digital/print media. Your mission: ensure clients consistently achieve - and exceed - their marketing goals through smart strategy, clear insights, and strong execution.

If you're energized by fast-paced environments, enjoy solving problems with data, and love building relationships that drive real business impact, this role is for you.

What You'll Do

• Own the client relationship post-sale, partnering closely with Sales to deliver against shared business objectives
• Serve as the primary point of contact for client needs, questions, and performance conversations
• Plan, execute, and optimize multi-channel digital advertising campaigns
• Translate performance data into clear insights and compelling recommendations during weekly and monthly reviews
• Collaborate daily with Sales, Post-Sales Optimization, Ad Operations, and Digital Solutions teams
• Proactively identify growth opportunities and new marketing strategies that maximize ROI
• Ensure a consistent and effective marketing message across paid search, display, social, organic, and O&O media
• Monitor daily campaign performance, analyze trends, and adjust strategies in real time
• Communicate confidently with backend teams to resolve issues and continuously improve outcomes
• Stay agile and adaptable as digital marketing tools, platforms, and strategies evolve

• Strong ability to quickly learn and apply business processes, marketing concepts, and technology
• Proven experience in client relationship management and consultative communication
• Hands-on expertise with digital advertising platforms (Search, Display, Social, GA4, Marketing Management Systems)
• Comfort analyzing performance data and making strategic, data-backed recommendations
• A track record of improving campaigns throughout their lifecycle
• Excellent written and verbal communication skills
• A collaborative mindset with the ability to work cross-functionally
• A passion for streamlining workflows and improving processes
• Working knowledge of Excel and PowerPoint

• Digital Marketing Acumen (PPC, programmatic display, social, email, analytics)
• Client-Centered Thinking
• Proactive, Creative & Analytical Problem Solving
• Business Process & Technology Fluency
• Collaboration & Conflict Management
• Adaptability in a Fast-Paced Environment
• Strong Attention to Detail

• Bachelor's degree in Business, Marketing, Advertising, Finance, Economics, Communications, or a related field
• 2+ years of hands-on experience managing digital advertising campaigns
• 3+ years of client-facing account management or service experience
• Google Ads & Google Analytics certified (or willing to maintain certification)

At LocaliQ, our people are our greatest asset. We offer a culture that values innovation, collaboration, and balance - where your work truly makes an impact and your ideas are heard. From award-winning digital solutions to a supportive global team, we empower you to grow your career while helping local businesses thrive.

#LI-REMOTE
#LOCALiQ
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The annualized base salary for this role will range between $45,000, and $55,000. Base compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience. Note: variable compensation is not reflected in these figures and based on the role, may be applicable.