Senior Manager, Social Impact

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.   Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles . You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.   About the team The Social Impact team at Airwallex is responsible for defining and delivering the company's social impact strategy across our global footprint. Sitting within Global Communications, we work at the intersection of business growth and social good, partnering with teams across the company to create meaningful, measurable impact in the communities where Airwallex operates. The team is early-stage and globally distributed, offering the opportunity to shape a function from the ground up while leveraging the infrastructure of an 11B+ fintech platform.

What you'll do

As Senior Manager, Social Impact, you will play a central role in building and scaling Airwallex's social impact strategy globally. You will cultivate external partnerships, identify high-impact opportunities, and bridge the gap between commercial objectives and social good across a company that operates in 20+ markets. This is a role for someone who thrives at the intersection of corporate strategy and impact, someone who can independently launch initiatives in new markets while coordinating a global approach with internal stakeholders across Communications, Marketing, People & Talent, Product, and Finance. This hybrid role is based in San Francisco, CA Responsibilities: Contribute to the development and execution of Airwallex's social impact strategy, aligning initiatives with business objectives and the company's Operating Principles.   Cultivate a robust external network globally in relevant areas and source high-impact opportunities for Airwallex to consider pursuing.   Design and manage social impact programs spanning employee engagement, community grants, nonprofit partnerships, and customer-facing initiatives, ensuring global coverage across Airwallex's offices and markets.     Define impact metrics, evaluation methods, and reporting processes; present progress and outcomes to senior leadership and external stakeholders.     Partner cross-functionally with Communications, Marketing, People & Talent, Product, and Commercial teams to embed social impact into company culture and business operations.   Represent Airwallex externally in social impact forums, industry partnerships, and community engagements, building the company's reputation as a responsible and innovative fintech leader.   Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 5+ years of experience in social impact, CSR, sustainability, community engagement, or a related field, ideally within fintech, technology, or financial services environments. Experience and comfort in both corporate/commercial and impact contexts and able to bridge the two (e.g., those who have worked at the intersection of corporate x impact, or business x government).   Track record of delivering outsized results and high level of ownership.   Experience and comfort operating globally, including independently working in and launching new markets.   Demonstrated ability to develop and execute social impact strategy, including program design, stakeholder engagement, governance, and measurement.     Exceptional stakeholder management and communication skills, including with senior executives, board members, external partners, and nonprofit/government audiences.     Preferred qualifications: Experience building or scaling a social impact function from early stage (zero to one), including setting strategy, standing up programs, and growing a team.   Familiarity with impact measurement and reporting frameworks (e.g., ESG reporting, double materiality assessments, or equivalent).     Comfort operating in environments with high standards, fast iteration cycles, and evolving priorities.   Curiosity to learn quickly, adapt fast, and grow through stretch opportunities, with an entrepreneurial mindset and bias toward action.   Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.