Senior Account Manager Grocery & Retail NZ

About the Role

We're seeking a sharp, highly motivated Senior Account Manager to join our Enterprise Account Management team in New Zealand. In this role, you'll partner with key grocery and retail merchants to drive strategic growth, improve store operations, and enhance customer satisfaction on the Uber Eats platform. Your consultative approach and commercial insight will be key in building lasting relationships, optimising performance, and expanding high-quality selection for our ANZ customers.

What You'll Do

• Manage a portfolio of grocery & retail partnerships in NZ focussing on bringing selection and operational excellence to Uber Eats customers
• Own and manage your portfolio's performance through joint business planning and identifying and executing growth opportunities and improving operational performance
• Focus on growing accounts by selling strategic Uber services such as ads, offers and Uber direct
• Strengthen partner relationships to enhance retention and long-term value
• Act as a trusted consultant, advising partners on growth strategies and best practices
• Support and execute core operational processes to ensure seamless partner experience

• Multiple years of experience in account management, business development or partner management
• Proven track record in building strong relationships with partners and achieving sales and business objectives
• Strong commercial acumen and a deep understanding of business strategy and partner dynamics
• A self-starter mindset with the ability to work independently and thrive in a fast-paced environment
• Excellent communication skills and the ability to manage diverse stakeholders across businesses and levels

• Experience in the grocery and retail segment preferred
• Experience in E-Commerce partner management preferred

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.