Strategy & Operations Associate / Senior Associate

We are a growth stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. More than 190 health systems and over 1,200 hospitals and centers across 49 states rely on our award-winning products and expert change management services to increase patient access, decrease wait times, and reduce healthcare delivery costs. We have raised more than $300 million from top-tier investors such as Bain Capital, Insight Partners, and Goldman Sachs. We have been named among the top 100 AI companies in the world.Please note that while this role is listed as available for remote, we are currently employing in the following states: AK, AZ, CA, CO, CT, DC, FL, GA, IA, IL, IN, KS, LA, MA, MD, ME, MI, MO, MT, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV. If your state is not listed, we may not be able to proceed with your application. We have offices in Santa Clara, CA and Charlotte, NC for employees who prefer to work regularly or occasionally from an office.

LeanTaaS is seeking a driven and collaborative Strategy & Operations professional to join our growing team. In this role, you will own high-impact strategic analyses, translate insights into actionable recommendations, and lead initiatives that drive business growth and operational improvement. You will report to the Associate Director of Strategy & Operations and partner closely with executive leadership to support board reporting, strategic planning, and key financial decisions.

WHAT YOU'LL DO

• Function as an effective resource to executives, management teams, and our board of directors
• Advise and partner with senior management and the C-suite to develop and implement growth strategies for each product line
• Direct the strategic and business planning for enterprise initiatives, product business line strategies, and operational improvements for the company
• Develop perspectives on market conditions, competition, opportunities, and strategic relationships to be considered for each product line
• Create actionable insights and implement strategies to help grow and support the business
• Own and manage key operational metrics and KPIs for the business units and company
• Create scalable internal processes and systems that connect and support company operational improvement across Finance, Customer Success, and Go-to-Market (GTM)
• Communicate analyses and recommendations to key leaders across the organization

WHAT YOU'LL BRING

• Minimum 2-5 years of post-bachelor's experience in management consulting, finance, and/or strategy and operations
• Strong analytical and quantitative skills, including financial modeling, scenario analysis, and large-scale data analysis (Excel / Google Sheets)
• Experience using generative AI tools to improve workflows and productivity is strongly preferred
• Comfort working with business systems such as Salesforce, Notion, and customer success platforms (e.g., ChurnZero), or willingness to learn quickly
• Experience building presentations and communicating complex ideas clearly and concisely
• Excellent communication skills with the ability to influence stakeholders from operators to executives and board members
• Passion to solve challenging problems, hunger to learn, and conviction to drive change
• Excitement to learn more about the healthcare ecosystem;
• Prior healthcare provider and/or healthcare software/technology experience is a plus
• Excitement to join an expanding strategy and operations team at a PE-backed growth-stage company

WHAT YOU'LL GET

• Intellectual and emotional satisfaction of solving tough operational problems in healthcare while improving patient access and saving lives!
• Competitive compensation package that includes base salary, target bonus, and stock options
• 401(k) Match
• Comprehensive healthcare benefits
• Generous Paid Time Off and Parental Leave
• Monthly reimbursement for Skill Building
• Monthly reimbursement for Wellness, Transportation, and/or Home Office
• Education Reimbursement for select courses/programs

Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.LeanTaaS is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone. All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require assistance during the application process, please reach out to [email protected]. LeanTaaS will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.Please note: LeanTaaS is not accepting agency resumes at this time, and we are not responsible for any fees related to unsolicited resumes. Thank you.

Originally posted on Himalayas