Chain Account Manager (HEB)
Indexed description
We are guided by our primary PURPOSE, our CORE VALUES and our RESPONSIBILITIES towards our ASSOCIATES, CUSTOMERS, SUPPLIERS & COMMUNITY.
Morales Beverage Group seeks a Chain Account Manager for the Austin & San Antonio territories. We have a competitive compensation package with a wide range of benefits for full-time employees.
Job Description
The Chain Account Manager (CAM) will lead MBG’s relationship and business execution with H-E-B, one of our most strategic retail partner. This role is responsible for driving volume, distribution (PODs), programming, and flawless in-store execution across all divisions (wine, beer, and emerging categories).
This is a high-impact, high-visibility role requiring strong commercial acumen, cross-functional leadership, and the ability to turn strategy into results at both the corporate and store level.
MORALES BEVERAGE GROUP VALUES
- All-In: Being Accountable; If it’s to be, it’s up to me.
- People: Growing and building partnerships within a family dynamic.
- Future Thinking: Innovative and disruptive in our approach.
- Own the day-to-day relationship with H-E-B buyers and category managers
- Develop and execute annual and quarterly business plans aligned with MBG and supplier goals
- Drive distribution gains (PODs), shelf placement, and cold box presence
- Lead all submissions for resets, cut-ins, and new item presentations
- Build and execute pricing strategies (EDLC, TPR, ad features)
- Align supplier funding and programming with H-E-B promotional calendars
- Ensure pricing accuracy and alignment across all systems and stores
- Deliver against volume, revenue, and margin targets
- Track performance vs. goals (velocity, POD growth, display execution)
- Identify opportunities and gaps, and quickly deploy action plan
- Partner with Area Managers and Sales Reps to ensure best-in-class execution
- Translate chain strategy into clear field priorities (displays, features, placements)
- Hold teams accountable for in-store standards and follow-through
- Serve as the primary point of contact for key suppliers tied to H-E-B
- Align on goals, programming, and growth expectations
- Lead business reviews and communicate performance updates
- Work closely with Operations, Finance, and Portfolio teams
- Ensure alignment on inventory, forecasting, and supply chain needs
- Help resolve operational issues impacting chain performance
- Customer Focus: Dedicated to meeting the expectations and requirements of customers, ensuring high levels of satisfaction and fostering strong relationships.
- Negotiating: Skilled at negotiating with clients to secure favorable outcomes, understanding customer needs, and aligning them with company goals.
- Strategic Agility: Anticipates market trends and retailer strategies to develop and execute long-term business plans that drive sustainable growth across national and regional chain accounts.
- Business Acumen: Understands how pricing structures, margins, forecasting, and financial KPIs impact overall business performance and uses this knowledge to make sound commercial decisions.
- Drive for Results: Consistently meets or exceeds sales volume, revenue, and gross profit targets by holding self and cross-functional partners accountable to execution and outcomes.
- Collaborate with peer leadership to strategize and solve issues that disrupt goal achievement
- A high level of professionalism and confidentiality is crucial to this role
- Establish and maintain effective working relationships with staff and department leaders with the purpose of:
- Being approachable at all times
- Being known as a trusted resource for knowledge and guidance
- Desire to deliver excellence – Always looking for the very best product in what we do
- Living Above the Line – Exhibiting ownership, accountability and responsibility
- Engaged – Ensuring we all care about Mexcor and the work we do, from the top - down
- Responsive – We do what we say in a timely manner
- Respected – As professionals, we are known for accuracy in all we say and do
- Confident – Trust in our ability to be successful and make good decisions
- 5+ years of beverage alcohol or CPG experience (distribution or supplier preferred)
- Proven experience managing chain accounts (H-E-B strongly preferred)
- Strong understanding of:
- Pricing strategy (EDLC, TPR, margin structure)
- Chain programming and promotional calendars
- Retail execution and merchandising standards
- Demonstrated ability to drive volume growth and distribution gains
- 21 years or older, High School Diploma or GED
- Excellent communication, negotiation, and presentation skills
- Highly organized with strong attention to detail and follow-through
- Proficiency in Excel and data-driven decision making
- This position requires attendance at local meetings, local travel and occasional out-of-town travel
- Hold a valid and current Texas driver’s license within MVR policy guidelines throughout employment
- Ensure reliable, insured transportation, in accordance with company policy
- The policy must include the following minimum coverage: $100,000 for bodily injury, $300,000 for liability, and $50,000 for property damage
- Must be able to pass a background and drug screening for hire and randomly throughout employment
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