Global Key Account Management Specialist

Job description:

MAIN PURPOSE 

To secure, develop, and grow strategic global accounts across the intra-European market, aligning account strategies with key industry verticals and the overall Group vision. This is a high-impact role in the heart of a global logistics leader, offering you the opportunity to shape the future of customer partnerships in the dynamic world of container shipping.  

MAIN RESPONSIBILITIES 

 • Own and grow the CMA SSL INEUR Global Account customer base in Europe, focusing on large BCOs (Beneficial Cargo Owners) and strategic manufacturers/shippers 

 • Build and maintain long-term customer relationships, becoming their trusted logistics partner 

 • Drive client engagement through regular visits, insights, and value-driven dialogue — turning relationships into partnerships 

 • Collaborate across the entire CMA CGM global network, from agency and pricing to operations and trade 

 • Lead the way in identifying new business opportunities and delivering tailor-made solutions 

 • Drive performance through strategic account planning, pricing influence, and data-backed decision-making 

 • Partner closely with Tender, Sales & Cargo Teams to support new service development and win major projects 

 • Deliver excellence from prospecting to closure — with full accountability on volumes, revenue, and client satisfaction 

 • Represent CMA CGM at key industry events, contributing to our marketing and brand presence 

 • Achieve and exceed sales targets and budgets 

 • Continuously enhance market knowledge and share updates for ongoing growth

KEY COMPETENCIES & QUALIFICATIONS 

Skills & Experience 
• Self-starter with strong ownership mindset — you lead, you deliver. 
• Charismatic communicator with a flair for relationship-building and strategic questioning. 
• Natural problem-solver who thrives in fast-paced, cross-cultural environments. 
• Emotionally intelligent, resilient, and energized by new challenges. 
• Strong negotiator and closer, committed to reaching balanced, win-win solutions. 
• Comfortable presenting across diverse formats and audiences. 
• Highly adaptable — able to handle pressure, complexity, and transformation. 
• Experience in frontline sales, B2B account development, or consultative selling. 
 
Technical Know-How 
• Background in shipping/logistics or complex supply chain environments. 
• Strong grasp of sales cycles, data analysis, and CRM reporting. 
• Familiar with tenders, revenue tracking, and market share strategies. 
• Comfortable with systems for customer data, forecasts, and insights. 
 
Qualifications 
• Degree-level education in Business, Logistics, or related disciplines. 
• Strong command of English (and ideally one additional European language). 

Why Join CMA CGM? 
 
Because we’re not just moving containers — we’re moving the world. At CMA CGM, you’ll be part of a global, agile, and entrepreneurial team shaping the future of logistics. Here, your ideas matter, your ambition is celebrated, and your career can span across borders. 
 
This isn’t just a job. It’s your next adventure in international business.