Business Analyst

About us

Zenitech is a leading technology solutions provider dedicated to reshaping the global digital landscape. Headquartered in the UK, Zenitech operates internationally, with offices in Lithuania, Romania, and Hungary.

We use a bespoke approach depending on where the client is on their digital journey, comprising a combination of access to dedicated R&D labs, technology implementation advice, and specialist near-shore development talent. As an international community of individuals who are open to learning from each other, we collectively define and contribute to the digital future of our clients’ businesses.

About the role

You will join Zenitech to work directly on client projects, contributing to the enhancement of critical systems. One key project involves a legacy motorway matrix sign network that provides drivers with real-time information on accidents, weather conditions, and traffic rerouting. Your work will focus on implementing new features, such as enabling all signs in a specific area to update simultaneously during major incidents, improving traffic management and driver safety.

This role offers the opportunity to work on impactful, high-visibility client solutions while collaborating closely with both the client and Zenitech’s technical teams.

* Please note that this role is open only to Hungarian-speaking candidates. This requirement is essential for the position, as success relies on close collaboration with local partners and the effective use of Hungarian-specific systems.

What you will do

• Collaborate with stakeholders to elicit, analyze, and validate business and technical requirements
• Translate business needs into functional specifications, user stories, use cases, and process flows
• Act as a liaison between business units and development teams throughout the software development lifecycle (Scrum, Waterfall)
• Facilitate workshops, interviews, and working sessions with business and IT stakeholders
• Support Product Owners in managing and prioritizing backlogs and defining acceptance criteria
• Analyze and map current (“as-is”) and future (“to-be”) business processes and systems
• Work with QA teams to support test planning, test case design, and validation activities
• Contribute to the planning and execution of User Acceptance Testing (UAT)
• Identify risks, dependencies, and gaps early, proposing proactive mitigation or solutions
• Mentor and support junior Business Analysts and contribute to best practice sharing within the BA community
• Contribute to an environment where different perspectives are valued, and where open collaboration leads to better technical decisions

Requirements

• 5+ years of experience as a Business Analyst in an IT or software development environment
• Strong knowledge of business analysis techniques, tools, and frameworks (e.g., BPMN, UML, user stories, use cases, process mapping)
• Experience with Agile (Scrum, SAFe) and/or Waterfall methodologies
• Proficient in requirements management and documentation tools (e.g., Jira, Confluence, Azure DevOps, Enterprise Architect)
• Excellent communication skills in Hungarian and English (written and spoken), with the ability to engage both technical and non-technical audiences
• Strong analytical thinking, problem-solving mindset, and attention to detail
• Experience working with cross-functional and geographically distributed teams
• Ability to be present onsite for meetings and workshops
• If you don’t meet every requirement but are excited about the role, we’d still love to hear from you.

What we offer

• Hybrid/flexible working model and flexible working hours
• Private Medical and/or Health Insurance (location dependent)
• Length of Service Awards
• Referral programme
• The option of a cafeteria package, meal tickets, or team lunches (location dependent)
• A culture of continuous growth, supported by our People Lead system and various training resources for your personal development
• Agile mindset, simplified processes, and a great atmosphere where commitment and autonomy are celebrated
• A community-first mindset, working with talented people across technology, products, and consulting
• A fair, inclusive environment where diverse perspectives are valued, and people are trusted to do their best work
• Charity events and programs

Additional benefits based on location:

Hungary

Extensive cafeteria package tailored to your needs (including SZÉP card)

(*) As we hire permanent employees for this role, we offer remote opportunities only in Hungary.

Why Zenitech?

• Impactful projects: Drive meaningful change through digital transformation projects and have an opportunity to make an impact on many industries.
• Collaborative culture: Be part of a diverse, inclusive team committed to growth, innovation, and continuous learning.
• Professional growth: Zenitech supports continuous learning and development through the People Lead system, helping you advance your skills and career.
• Fair and transparent hiring: Our process is designed to be consistent, structured, and focused on your unique skills, potential, and the impact you’ll bring to the team.
• Inclusive collaboration: We work across teams, disciplines, and locations, believing that the best outcomes are driven by diverse perspectives and a culture of shared ownership.

Diversity and Inclusion

Zenitech celebrates diversity in all its forms and is committed to creating an inclusive environment where everyone feels valued for their unique contributions and perspectives. Inclusion at Zenitech is not separate from how we work — it’s part of our day-to-day culture. We build teams where people can contribute, be heard, and grow, because different perspectives lead to better thinking, stronger collaboration, and better outcomes for our clients.

If you require any adjustments during the application process, please let us know — we’re here to help.

You can learn more about our approach in our Diversity, Equity, Inclusion and Belonging Statement.